Measuring Satisfaction Farmers about Activities of Extension and Services Centers of Jihad-e-keshavarzi in Kermanshah Township Based on Model of Services Quality (SERVQUAL) and CSM
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اصل مقاله (191.04 K)
عنوان دوره: پنجمین کنگره علوم ترویج و آموزش کشاورزی و منابع طبیعی ایران
نویسندگان
1(Assistant Professor, Islamic Azad University, Science and Research branch, Ilam, Iran)
2(M.sc. Agricultural Extension and Education, Islamic Azad University,Ilam Branch, Iran),
3(Associte Professor, Razi University, Faculty of Agriculture, Kermanshah, Iran)
چکیده
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کلیدواژه ها
Satisfaction؛ Extension and Services Centers of Jihad-e-keshavarzi؛ Servqual model؛ customer satisfaction measurement