Measuring the quality of internal services of rural production cooperatives in the ChaharMahal and Bakhtiari Province using 3 methods; SERVQUAL , weighted SERVQUAL, and SERIMPERF

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عنوان دوره: پنجمین کنگره علوم ترویج و آموزش کشاورزی و منابع طبیعی ایران

نویسندگان

¹Shakiba Mahdian Dehkordi؛ ²Ali Yousefi؛ ³Amir MozafarAmini

¹1MSc Graduate of Rural Development, Department of Rural Development, Faculty of Agriculture, Isfahan University of Technology, Isfahan, Iran

²PhD of Agricultural Economics, Assistant professor, Department of Rural Development, Faculty of Agriculture, Isfahan University of Technology, Isfahan, Iran

³3PhD of Rural Studies, Assistant professor, Department of Rural Development, Faculty of Agriculture, Isfahan University of Technology, Isfahan, Iran

چکیده

کلیدواژه ها

Rural Production Cooperatives؛ Servqual model؛ SERIMPERF Model؛ IPA Matrix